A day in the life of India

My experiments with Life

Happy christmas to the customer care guys

with 18 comments

People working in customer care must surely be depressed souls considering the annoying fuckers who call them, and sometimes i m one of them. Thou technically the customer care guys are not at fault but they are the one’s who have to hear the gaalis of customers. Customer care contact centers have evolved during our life time, the oldest customer care call center is obviously of the bsnl, where a lady would pick up the call as if she is a annoyed teacher talking to a student, Kya hai.. she would bark, not hello or anything. And you would say “my phone is not working” she would then reply as if its our fault that the phone is not working “theek hai” and would cut the call.

Actual customer care came into place with the coming of private telecom players, then later on from banks to your tv maker every one had a customer care. Earlier u have to go to the bank to solve the probs, but now its easy. The reason i m writing this post is that i m annoyed at one of the company and their customer support. Recently i decided i need a dth as some of the english movie channels are not available at our cable wala. Since only one dth provider allowed to order online, that is dishtv, i paid for it online. Now it was written that it will be installed within “3 to 5 days”. First of all those chutiyas sent the package thru courier, and it took more than 7 days to deliver, and yet another 5 days has passed and nobody came to install it. Obviously i had to call their customer care. Every time i called they said it will be installed in 24 hours. But no fucker came to install it. I dont know y but i was not angry at them, because they had recently started the online ordering thing and i guess they are yet to get it synchronised. But the fuckers should have written it takes a month, y the fucked did they write 3 to 5 days. So tried to register my account on their website. And it gave some fucking 404 error. Now this made me angry, a company with millions of customers having a 404 error on their registration page is not done. I decided an email needs to be sent. Below is the email that i sent
Dear chutiyas,
I know that u fuckers are not aware that a 404 error is coming in your registration page, I suggest you one thing take print out of all the pages of your website, roll it and shove it into the ass of subhash chandra (owner of dishtv).
their reply came with sorry for the problem and stuff asking me to send a screen shot of the error page.
my reply as below
Madarchod dont i have any other work, y wud i take the effort to send the screen shot, i m not on your fathers payroll. Tomorrow you will say to come and correct the mistake..
Now the thing i like with customer care guys is that, u can give as many gaalis as you want, and they wont say a thing, even when u call them, u can give a lot of gaalis and say chutiya stuffs.
The company that i hate most is airtel, a real madarchod of a company. They always do over billing, thou i still use it, but i simply hate that company. Quiet often when i m bored, i wud call them and ask stupid stuffs.
CCguy: hello how can i help u?
Me: Would i get a network if i put this phone into my friends ass?
CCguy: Sorry sir, dont trouble us with this kind of questions
Me: this is a genuine question and i want to know it,
cut…
Me: I m working in ongc offshore basin as a diver, would i be able to talk under water?
CC: Just a minute sir, let me check.
CC: Sir actually i m not sure about it, i dont have any information.
Me: But my friend has an idea connection, he talks under water.
CC: sir if you can get network under water then u can talk.
Me: But how can i talk under water, wouldnt the water go inside my mouth.
CC: But u wear your diving suit and stuff right
Me: No i dont, it gives me itching.
That guy understood and cuts
Me: I m an astronaut at ISRO, i will be going to moon in 2012, will i be charged roaming on moon?
CC: I think you wont get a network there.
Me: I know that, do u think i m stupid, I m planning to build a tower there, what would u ppl charge for that?
CC: let me talk to my team leader,
CC: sorry sir i cant help you.. Cutt
These post is dedicated to those bechara customer care guys. Happy christmas every one. (duffer its merry christmas) y?
P.S. Most probably this is last post of the year, so better if light..

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Written by maya

December 24, 2009 at 10:36 am

Posted in humor, personal diary

18 Responses

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  1. Wow, you are seriously messed up in your head!

    Sudipta Chatterjee

    December 24, 2009 at 3:15 pm

  2. Quite some consideration for the customer care guys, huh? Sometimes I look them as WWE referees – they know there is a problem but act totally dumb. It is quite annoying that a service provider provides such horrible service and it is the customer care guys you get it from the customers. Anyways, best wishes for the new year.

    Vittaldas Prabhu

    December 24, 2009 at 3:34 pm

  3. It is almost impossible to stop you from publishing such awesomely entertaining post! I like the way this post perceives the message. I feel really harmonous to the the Cust. Care, Pizza delivery guys and many folks like that who work on the festival days! Nevertheless, Wish you a merry christmas too and a Great New Year ahead!

    neeraj

    December 24, 2009 at 8:35 pm

  4. @sudipta.. he he u guessed it right@vittal.. right comparison.. with the wwe referees, and best wishes to you too..@neeraj.. thnx for liking it, merry christmas

    Uncommon Sense

    December 24, 2009 at 9:14 pm

  5. hahahhahahaa..hohohoho ..hehehhehehe…liked the ass wala …too good …merry christmas US …party hard..n have lots of fun !!! 🙂

    vicious

    December 25, 2009 at 2:50 am

  6. merry christmas vici

    Uncommon Sense

    December 25, 2009 at 11:02 am

  7. HAhahaha…this is the first post of yours that made me laugh heartily.You do everything online…err I mean buy online huh??:~P Wish you a Happy christmas…And few more posts for this year..please?Take Care,Happy watching your new English channels in desi tv 😛

    Yemiledu

    December 26, 2009 at 2:08 am

  8. LOL!! This was hilarious!! I am using Airtel billing plan for 2 years now… Never been overbilled..!! But can't say, my bro hates Airtel, too, for somewhat same reasons… :PAnyway, wish you the best of times ~~

    Darshan Chande

    December 26, 2009 at 1:28 pm

  9. And yeah, dishtv site still shows 404 (page not found) error…!!! Real !@#$%^$ they must be!!!

    Darshan Chande

    December 26, 2009 at 1:31 pm

  10. Glad that there are still some customers like you who take such good care of the customer care reps! and hope Airtel R&D seriously thinks about including the moon and the water as part of their network … Hope the Christmas was great … and hope that the New Year is greatest!!

    IdleMind

    December 26, 2009 at 8:26 pm

  11. hahahahaha…..u make my day yaar…awesome stuff…gajab chutiyagiri

    abhishek

    December 27, 2009 at 10:21 am

  12. MAN!! U r really an a**hole…awsm post btw….u reminded me of my college days…Happy Merry Christmas ;-)Cheers to Life!!!

    Naveen

    December 28, 2009 at 1:59 am

  13. If i were the customer service rep i would have said "you know what i am curious to find out as well why dont you shove it up your ass and i will return your call in a couple of minutes, lets see how it goes .. if that works we will try vibrate mode the next time, interested to find out if it goes in or comes out" :)Happy holidays and looking forward to more entertaining posts next year..

    Uday

    December 28, 2009 at 3:50 am

  14. I don't like calling any customer care unless important stuff. Been using airtel for about 7 years now. No overbilling. Ok people. I don't have a tv so no tension of cable.That's about it.N

    Nothingman

    December 29, 2009 at 2:23 am

  15. @ have a great year ahead.. everyone

    Uncommon Sense

    December 30, 2009 at 10:44 am

  16. Man!!! You are greatI just dont have words to appreciate you..When I meet you in real some day some time..Will buy you many drinks..Genius..you are..Thats all sheer genuine ingenuousness..

    Sorcerer

    December 30, 2009 at 8:17 pm

  17. Hai Maya…You got tagged. Do it only if you are free and like it:) May be next year??

    Yemiledu

    December 31, 2009 at 2:00 am

  18. That was awesome man.but don't do that, It's not their fault, they take shit all day long.I actually feel sorry for them.

    санжог

    January 5, 2010 at 2:40 pm


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