People working in customer care must surely be depressed souls considering the annoying fuckers who call them, and sometimes i m one of them. Thou technically the customer care guys are not at fault but they are the one’s who have to hear the gaalis of customers. Customer care contact centers have evolved during our life time, the oldest customer care call center is obviously of the bsnl, where a lady would pick up the call as if she is a annoyed teacher talking to a student, Kya hai.. she would bark, not hello or anything. And you would say “my phone is not working” she would then reply as if its our fault that the phone is not working “theek hai” and would cut the call.
Actual customer care came into place with the coming of private telecom players, then later on from banks to your tv maker every one had a customer care. Earlier u have to go to the bank to solve the probs, but now its easy. The reason i m writing this post is that i m annoyed at one of the company and their customer support. Recently i decided i need a dth as some of the english movie channels are not available at our cable wala. Since only one dth provider allowed to order online, that is dishtv, i paid for it online. Now it was written that it will be installed within “3 to 5 days”. First of all those chutiyas sent the package thru courier, and it took more than 7 days to deliver, and yet another 5 days has passed and nobody came to install it. Obviously i had to call their customer care. Every time i called they said it will be installed in 24 hours. But no fucker came to install it. I dont know y but i was not angry at them, because they had recently started the online ordering thing and i guess they are yet to get it synchronised. But the fuckers should have written it takes a month, y the fucked did they write 3 to 5 days. So tried to register my account on their website. And it gave some fucking 404 error. Now this made me angry, a company with millions of customers having a 404 error on their registration page is not done. I decided an email needs to be sent. Below is the email that i sent
I know that u fuckers are not aware that a 404 error is coming in your registration page, I suggest you one thing take print out of all the pages of your website, roll it and shove it into the ass of subhash chandra (owner of dishtv).
their reply came with sorry for the problem and stuff asking me to send a screen shot of the error page.
my reply as below
Madarchod dont i have any other work, y wud i take the effort to send the screen shot, i m not on your fathers payroll. Tomorrow you will say to come and correct the mistake..
Now the thing i like with customer care guys is that, u can give as many gaalis as you want, and they wont say a thing, even when u call them, u can give a lot of gaalis and say chutiya stuffs.
The company that i hate most is airtel, a real madarchod of a company. They always do over billing, thou i still use it, but i simply hate that company. Quiet often when i m bored, i wud call them and ask stupid stuffs.
CCguy: hello how can i help u?
Me: Would i get a network if i put this phone into my friends ass?
CCguy: Sorry sir, dont trouble us with this kind of questions
Me: this is a genuine question and i want to know it,
Me: I m working in ongc offshore basin as a diver, would i be able to talk under water?
CC: Just a minute sir, let me check.
CC: Sir actually i m not sure about it, i dont have any information.
Me: But my friend has an idea connection, he talks under water.
CC: sir if you can get network under water then u can talk.
Me: But how can i talk under water, wouldnt the water go inside my mouth.
CC: But u wear your diving suit and stuff right
Me: No i dont, it gives me itching.
That guy understood and cuts
Me: I m an astronaut at ISRO, i will be going to moon in 2012, will i be charged roaming on moon?
CC: I think you wont get a network there.
Me: I know that, do u think i m stupid, I m planning to build a tower there, what would u ppl charge for that?
CC: let me talk to my team leader,
CC: sorry sir i cant help you.. Cutt
These post is dedicated to those bechara customer care guys. Happy christmas every one. (duffer its merry christmas) y?
P.S. Most probably this is last post of the year, so better if light..